Update: Official Press release is here
Sunrocket tanked. (This really is not a emerging technology to belong on this blog though!).
Other VoIP providers are all over the lost customer pool, to get them in their customer base. Packet8 is the newest entrant. Not sure if they have anything official to do about this or not. (see Update)
Question here is, how the transition will happen? As evident from teh press release, Packet8 will not honor any charges paid to SunRocket. So does this mean that existing customers will see new charges on their bill once the service is transferred to Packet8?
One GOOD thing is that if you were on a pre-paid yearly plan with Sunrocket, and paid by your CC, you can try calling your CC company and just say Sunrocket
I did so, couple of moments ago, and all she wanted to hear was SunRocket, and she started the dispute process and did a full temporary refund to my account. I get th refund in next billing cycle, and in the meantime the dispute process would run in parallel.
Here I come Packet8, lingo, Vonage ( take me back pls!!), ComCast. Oh, not ComCast.